Upgrading to Adobe Standard DC/Pro
This document outlines steps to be taken by users to upgrade their Adobe Reader app to Adobe Standard DC/Pro after a user has been assigned an Adobe Pro license
Support Desk Responsibilities
- Check on your desktop and/or by typing “adobe” in Windows’ bottom-left search bar to make sure you have Adobe Reader/Acrobat installed already.
- If Adobe Reader/Acrobat is not installed, install from this online URL: https://get.adobe.com/reader/download?os=Windows+10&name=Reader+DC+2023.001.20174+English+Windows%2864Bit%29&lang=en&nativeOs=Windows+10&accepted=cr&declined=mss%2Cmsc&preInstalled=&site=landing
- After IT has confirmed that you have been assigned an Adobe Standard DC/Pro license, open Adobe Reader/Acrobat and click the “Sign in” button at the top-right and login with your work email. It will ask to create a password and to choose that you are creating an account for work/your organization.
- Click on the Tools tab at the top-left of Adobe.
- If you see the “Edit PDF” tool, click on Open. It should ask you if you want to upgrade your client, so you will click on the Upgrade button. After you just need to wait for the upgrade to finish.
- If you do NOT see the “Edit PDF” tool, open the Control Panel by typing “control panel” in Windows’ bottom-left search bar and clicking the option.
- At the top-right, change the “View by” to “Category” and then click on “Uninstall a program”.
- Look for the Adobe Acrobat DC or Adobe Reader program, click on it, and click the “Change button” above it.
- Choose the “Repair” button when prompted.
- Open Adobe DC/Adobe Reader and follow steps 3 & 4 again to upgrade the client to Pro.
- At the top-right, change the “View by” to “Category” and then click on “Uninstall a program”.
- If you still do not see the "Edit" tool, click the top-left hamburger button to open a menu and navigate through the following options to click on "Install premium features".