Skip to main content

Search

Elo Printer Jam Issue

  • In case of a paper jam, open the paper jam printer door (highlighted in light gray outline below) to clear the paper jam.
  • Open the paper jam printer door by exerting upward pressure on the side rib (highlighted by the blue arrow below).
    • If unable to unlatch the door using finger force, use an apparatus (e.g. coin/flat head screwdriver) to gently exert an upward lever force to the side latch.
  • After removing the paper jam door, rotate the knob to clear the paper jam. Once the paper jam is
    cleared, replace the paper jam door.

 

Picture2.png


Figure 5. In case of a paper jam, exert upward pressure on the side rib (blue arrow) to open the paper jam printer door (light gray)

 

Screenshot_1.png


Figure 6. In case of a paper jam, rotate the knob to clear the jam.