Logging in to Dutchie POS

This article is for Dutchie POS, and not Dutchie Ecommerce (menu). 

• Dutchie is a POS system used by Jushi in several states.
• Due to the size of their company, and the states covered, Dutchie uses several servers to ensure optimal service to their customers. 
• All Jushi stores utilize one server. Due to this, employee logins will only work for one URL:
  • Backend: https://jushi.backoffice.dutchie.com/ or https://maple.backoffice.dutchie.com 
  • POS: https://jushi.pos.dutchie.com/ or https://maple.pos.dutchie.com 
  • NOTE: Due to multiple servers, a Google search for the correct link/URL will more than likely be unsuccessful. It is best to bookmark the links above. 
• If you are having issues logging in, and are using the correct URL, you can reset your password from the login screens: 
  • Backend: 
    
    
    
    
    
  • POS:
    
    
    
    
    
• Once you have clicked on Forgot password, an email will be sent to the email listed in your user profile. 
• If you do not receive the email, there could be two issues: 
  • The email went to your junk folder or your "Other" inbox. Check those two places. 
  • The Dutchie page says to enter your username:
    
     
    • Some users enter their email vs their username. Verify they're entering the correct information.
    • There is no email listed in the profile. If you need an email added (can be a company or personal email), please submit a ticket here. 

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